Terms and Conditions

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

Products must meet the applicable return conditions described in our Returns and Refund Policy.

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

For eligible change-of-mind returns, customers should contact us within 14 days of receiving the order.

Products must meet the applicable return conditions described in our Returns and Refund Policy.

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

Eligible items may be returned in accordance with our Returns and Refund Policy.

For eligible change-of-mind returns, customers should contact us within 14 days of receiving the order.

Products must meet the applicable return conditions described in our Returns and Refund Policy.

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

10. Returns and Refunds

Eligible items may be returned in accordance with our Returns and Refund Policy.

For eligible change-of-mind returns, customers should contact us within 14 days of receiving the order.

Products must meet the applicable return conditions described in our Returns and Refund Policy.

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

Nothing in this section affects your statutory rights.

10. Returns and Refunds

Eligible items may be returned in accordance with our Returns and Refund Policy.

For eligible change-of-mind returns, customers should contact us within 14 days of receiving the order.

Products must meet the applicable return conditions described in our Returns and Refund Policy.

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

Please refer to our Order Cancellation Policy for further details.

Nothing in this section affects your statutory rights.

10. Returns and Refunds

Eligible items may be returned in accordance with our Returns and Refund Policy.

For eligible change-of-mind returns, customers should contact us within 14 days of receiving the order.

Products must meet the applicable return conditions described in our Returns and Refund Policy.

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

Certain products, including personalised or custom-made products, may be subject to exceptions to cancellation rights where permitted by applicable law.

Please refer to our Order Cancellation Policy for further details.

Nothing in this section affects your statutory rights.

10. Returns and Refunds

Eligible items may be returned in accordance with our Returns and Refund Policy.

For eligible change-of-mind returns, customers should contact us within 14 days of receiving the order.

Products must meet the applicable return conditions described in our Returns and Refund Policy.

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

Once an order has been dispatched, it may no longer be possible to stop the shipment. Eligible products may instead be returned in accordance with our Returns and Refund Policy.

Certain products, including personalised or custom-made products, may be subject to exceptions to cancellation rights where permitted by applicable law.

Please refer to our Order Cancellation Policy for further details.

Nothing in this section affects your statutory rights.

10. Returns and Refunds

Eligible items may be returned in accordance with our Returns and Refund Policy.

For eligible change-of-mind returns, customers should contact us within 14 days of receiving the order.

Products must meet the applicable return conditions described in our Returns and Refund Policy.

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

Where an order has not yet been dispatched, we will try to process the cancellation.

Once an order has been dispatched, it may no longer be possible to stop the shipment. Eligible products may instead be returned in accordance with our Returns and Refund Policy.

Certain products, including personalised or custom-made products, may be subject to exceptions to cancellation rights where permitted by applicable law.

Please refer to our Order Cancellation Policy for further details.

Nothing in this section affects your statutory rights.

10. Returns and Refunds

Eligible items may be returned in accordance with our Returns and Refund Policy.

For eligible change-of-mind returns, customers should contact us within 14 days of receiving the order.

Products must meet the applicable return conditions described in our Returns and Refund Policy.

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

If you wish to cancel an order, please contact us as soon as possible.

Where an order has not yet been dispatched, we will try to process the cancellation.

Once an order has been dispatched, it may no longer be possible to stop the shipment. Eligible products may instead be returned in accordance with our Returns and Refund Policy.

Certain products, including personalised or custom-made products, may be subject to exceptions to cancellation rights where permitted by applicable law.

Please refer to our Order Cancellation Policy for further details.

Nothing in this section affects your statutory rights.

10. Returns and Refunds

Eligible items may be returned in accordance with our Returns and Refund Policy.

For eligible change-of-mind returns, customers should contact us within 14 days of receiving the order.

Products must meet the applicable return conditions described in our Returns and Refund Policy.

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

9. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Where an order has not yet been dispatched, we will try to process the cancellation.

Once an order has been dispatched, it may no longer be possible to stop the shipment. Eligible products may instead be returned in accordance with our Returns and Refund Policy.

Certain products, including personalised or custom-made products, may be subject to exceptions to cancellation rights where permitted by applicable law.

Please refer to our Order Cancellation Policy for further details.

Nothing in this section affects your statutory rights.

10. Returns and Refunds

Eligible items may be returned in accordance with our Returns and Refund Policy.

For eligible change-of-mind returns, customers should contact us within 14 days of receiving the order.

Products must meet the applicable return conditions described in our Returns and Refund Policy.

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

If you need to change your order, including the delivery address, size, colour or another order detail, please contact us as soon as possible.

We will make reasonable efforts to accommodate requested changes where possible.

However, an order may not be able to be changed once it has entered processing or has been dispatched.

9. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Where an order has not yet been dispatched, we will try to process the cancellation.

Once an order has been dispatched, it may no longer be possible to stop the shipment. Eligible products may instead be returned in accordance with our Returns and Refund Policy.

Certain products, including personalised or custom-made products, may be subject to exceptions to cancellation rights where permitted by applicable law.

Please refer to our Order Cancellation Policy for further details.

Nothing in this section affects your statutory rights.

10. Returns and Refunds

Eligible items may be returned in accordance with our Returns and Refund Policy.

For eligible change-of-mind returns, customers should contact us within 14 days of receiving the order.

Products must meet the applicable return conditions described in our Returns and Refund Policy.

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

8. Order Changes

If you need to change your order, including the delivery address, size, colour or another order detail, please contact us as soon as possible.

We will make reasonable efforts to accommodate requested changes where possible.

However, an order may not be able to be changed once it has entered processing or has been dispatched.

9. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Where an order has not yet been dispatched, we will try to process the cancellation.

Once an order has been dispatched, it may no longer be possible to stop the shipment. Eligible products may instead be returned in accordance with our Returns and Refund Policy.

Certain products, including personalised or custom-made products, may be subject to exceptions to cancellation rights where permitted by applicable law.

Please refer to our Order Cancellation Policy for further details.

Nothing in this section affects your statutory rights.

10. Returns and Refunds

Eligible items may be returned in accordance with our Returns and Refund Policy.

For eligible change-of-mind returns, customers should contact us within 14 days of receiving the order.

Products must meet the applicable return conditions described in our Returns and Refund Policy.

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

We currently deliver to UK Mainland addresses only, unless otherwise stated on the website.

Our standard estimated delivery timeframe is:

5–15 working days

Our current standard delivery charges are:

• Orders over £50: Free Standard UK Delivery
• Orders under £50: £4.99 Standard UK Delivery

Working days exclude weekends and UK bank holidays.

Delivery timeframes are estimates and may occasionally be affected by circumstances outside our reasonable control.

We will take reasonable steps to ensure that orders are delivered within the stated or agreed timeframe. Where applicable law provides additional rights relating to delivery, those rights will continue to apply.

For further information, please refer to our Ordering & Delivery Information page.

8. Order Changes

If you need to change your order, including the delivery address, size, colour or another order detail, please contact us as soon as possible.

We will make reasonable efforts to accommodate requested changes where possible.

However, an order may not be able to be changed once it has entered processing or has been dispatched.

9. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Where an order has not yet been dispatched, we will try to process the cancellation.

Once an order has been dispatched, it may no longer be possible to stop the shipment. Eligible products may instead be returned in accordance with our Returns and Refund Policy.

Certain products, including personalised or custom-made products, may be subject to exceptions to cancellation rights where permitted by applicable law.

Please refer to our Order Cancellation Policy for further details.

Nothing in this section affects your statutory rights.

10. Returns and Refunds

Eligible items may be returned in accordance with our Returns and Refund Policy.

For eligible change-of-mind returns, customers should contact us within 14 days of receiving the order.

Products must meet the applicable return conditions described in our Returns and Refund Policy.

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

7. Delivery

We currently deliver to UK Mainland addresses only, unless otherwise stated on the website.

Our standard estimated delivery timeframe is:

5–15 working days

Our current standard delivery charges are:

• Orders over £50: Free Standard UK Delivery
• Orders under £50: £4.99 Standard UK Delivery

Working days exclude weekends and UK bank holidays.

Delivery timeframes are estimates and may occasionally be affected by circumstances outside our reasonable control.

We will take reasonable steps to ensure that orders are delivered within the stated or agreed timeframe. Where applicable law provides additional rights relating to delivery, those rights will continue to apply.

For further information, please refer to our Ordering & Delivery Information page.

8. Order Changes

If you need to change your order, including the delivery address, size, colour or another order detail, please contact us as soon as possible.

We will make reasonable efforts to accommodate requested changes where possible.

However, an order may not be able to be changed once it has entered processing or has been dispatched.

9. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Where an order has not yet been dispatched, we will try to process the cancellation.

Once an order has been dispatched, it may no longer be possible to stop the shipment. Eligible products may instead be returned in accordance with our Returns and Refund Policy.

Certain products, including personalised or custom-made products, may be subject to exceptions to cancellation rights where permitted by applicable law.

Please refer to our Order Cancellation Policy for further details.

Nothing in this section affects your statutory rights.

10. Returns and Refunds

Eligible items may be returned in accordance with our Returns and Refund Policy.

For eligible change-of-mind returns, customers should contact us within 14 days of receiving the order.

Products must meet the applicable return conditions described in our Returns and Refund Policy.

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

We accept the payment methods displayed at checkout.

Payments are processed through the payment service providers available on our website.

We do not store complete payment card details on our website.

You are responsible for ensuring that the payment and billing information you provide is accurate and that you are authorised to use the selected payment method.

Your payment may be subject to the terms and privacy policies of the relevant payment provider.

7. Delivery

We currently deliver to UK Mainland addresses only, unless otherwise stated on the website.

Our standard estimated delivery timeframe is:

5–15 working days

Our current standard delivery charges are:

• Orders over £50: Free Standard UK Delivery
• Orders under £50: £4.99 Standard UK Delivery

Working days exclude weekends and UK bank holidays.

Delivery timeframes are estimates and may occasionally be affected by circumstances outside our reasonable control.

We will take reasonable steps to ensure that orders are delivered within the stated or agreed timeframe. Where applicable law provides additional rights relating to delivery, those rights will continue to apply.

For further information, please refer to our Ordering & Delivery Information page.

8. Order Changes

If you need to change your order, including the delivery address, size, colour or another order detail, please contact us as soon as possible.

We will make reasonable efforts to accommodate requested changes where possible.

However, an order may not be able to be changed once it has entered processing or has been dispatched.

9. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Where an order has not yet been dispatched, we will try to process the cancellation.

Once an order has been dispatched, it may no longer be possible to stop the shipment. Eligible products may instead be returned in accordance with our Returns and Refund Policy.

Certain products, including personalised or custom-made products, may be subject to exceptions to cancellation rights where permitted by applicable law.

Please refer to our Order Cancellation Policy for further details.

Nothing in this section affects your statutory rights.

10. Returns and Refunds

Eligible items may be returned in accordance with our Returns and Refund Policy.

For eligible change-of-mind returns, customers should contact us within 14 days of receiving the order.

Products must meet the applicable return conditions described in our Returns and Refund Policy.

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

6. Payment

We accept the payment methods displayed at checkout.

Payments are processed through the payment service providers available on our website.

We do not store complete payment card details on our website.

You are responsible for ensuring that the payment and billing information you provide is accurate and that you are authorised to use the selected payment method.

Your payment may be subject to the terms and privacy policies of the relevant payment provider.

7. Delivery

We currently deliver to UK Mainland addresses only, unless otherwise stated on the website.

Our standard estimated delivery timeframe is:

5–15 working days

Our current standard delivery charges are:

• Orders over £50: Free Standard UK Delivery
• Orders under £50: £4.99 Standard UK Delivery

Working days exclude weekends and UK bank holidays.

Delivery timeframes are estimates and may occasionally be affected by circumstances outside our reasonable control.

We will take reasonable steps to ensure that orders are delivered within the stated or agreed timeframe. Where applicable law provides additional rights relating to delivery, those rights will continue to apply.

For further information, please refer to our Ordering & Delivery Information page.

8. Order Changes

If you need to change your order, including the delivery address, size, colour or another order detail, please contact us as soon as possible.

We will make reasonable efforts to accommodate requested changes where possible.

However, an order may not be able to be changed once it has entered processing or has been dispatched.

9. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Where an order has not yet been dispatched, we will try to process the cancellation.

Once an order has been dispatched, it may no longer be possible to stop the shipment. Eligible products may instead be returned in accordance with our Returns and Refund Policy.

Certain products, including personalised or custom-made products, may be subject to exceptions to cancellation rights where permitted by applicable law.

Please refer to our Order Cancellation Policy for further details.

Nothing in this section affects your statutory rights.

10. Returns and Refunds

Eligible items may be returned in accordance with our Returns and Refund Policy.

For eligible change-of-mind returns, customers should contact us within 14 days of receiving the order.

Products must meet the applicable return conditions described in our Returns and Refund Policy.

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

To place an order through PoshasYou.com, you will generally need to:

1. Select the product you wish to purchase.
2. Select any applicable size, colour or variation.
3. Add the product to your shopping bag.
4. Proceed to checkout.
5. Provide accurate billing and delivery information.
6. Review your order and applicable delivery charges.
7. Select an available payment method.
8. Complete the payment process.

You are responsible for ensuring that the information provided during checkout is accurate and complete.

After placing an order, you will normally receive an order confirmation by email.

An order confirmation confirms that we have received your order. It does not necessarily mean that the order has been accepted if we are unable to fulfil it.

If we cannot fulfil an order, for example because a product has become unavailable, we will contact you and, where payment has already been taken, arrange an appropriate refund.

6. Payment

We accept the payment methods displayed at checkout.

Payments are processed through the payment service providers available on our website.

We do not store complete payment card details on our website.

You are responsible for ensuring that the payment and billing information you provide is accurate and that you are authorised to use the selected payment method.

Your payment may be subject to the terms and privacy policies of the relevant payment provider.

7. Delivery

We currently deliver to UK Mainland addresses only, unless otherwise stated on the website.

Our standard estimated delivery timeframe is:

5–15 working days

Our current standard delivery charges are:

• Orders over £50: Free Standard UK Delivery
• Orders under £50: £4.99 Standard UK Delivery

Working days exclude weekends and UK bank holidays.

Delivery timeframes are estimates and may occasionally be affected by circumstances outside our reasonable control.

We will take reasonable steps to ensure that orders are delivered within the stated or agreed timeframe. Where applicable law provides additional rights relating to delivery, those rights will continue to apply.

For further information, please refer to our Ordering & Delivery Information page.

8. Order Changes

If you need to change your order, including the delivery address, size, colour or another order detail, please contact us as soon as possible.

We will make reasonable efforts to accommodate requested changes where possible.

However, an order may not be able to be changed once it has entered processing or has been dispatched.

9. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Where an order has not yet been dispatched, we will try to process the cancellation.

Once an order has been dispatched, it may no longer be possible to stop the shipment. Eligible products may instead be returned in accordance with our Returns and Refund Policy.

Certain products, including personalised or custom-made products, may be subject to exceptions to cancellation rights where permitted by applicable law.

Please refer to our Order Cancellation Policy for further details.

Nothing in this section affects your statutory rights.

10. Returns and Refunds

Eligible items may be returned in accordance with our Returns and Refund Policy.

For eligible change-of-mind returns, customers should contact us within 14 days of receiving the order.

Products must meet the applicable return conditions described in our Returns and Refund Policy.

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

5. Placing an Order

To place an order through PoshasYou.com, you will generally need to:

1. Select the product you wish to purchase.
2. Select any applicable size, colour or variation.
3. Add the product to your shopping bag.
4. Proceed to checkout.
5. Provide accurate billing and delivery information.
6. Review your order and applicable delivery charges.
7. Select an available payment method.
8. Complete the payment process.

You are responsible for ensuring that the information provided during checkout is accurate and complete.

After placing an order, you will normally receive an order confirmation by email.

An order confirmation confirms that we have received your order. It does not necessarily mean that the order has been accepted if we are unable to fulfil it.

If we cannot fulfil an order, for example because a product has become unavailable, we will contact you and, where payment has already been taken, arrange an appropriate refund.

6. Payment

We accept the payment methods displayed at checkout.

Payments are processed through the payment service providers available on our website.

We do not store complete payment card details on our website.

You are responsible for ensuring that the payment and billing information you provide is accurate and that you are authorised to use the selected payment method.

Your payment may be subject to the terms and privacy policies of the relevant payment provider.

7. Delivery

We currently deliver to UK Mainland addresses only, unless otherwise stated on the website.

Our standard estimated delivery timeframe is:

5–15 working days

Our current standard delivery charges are:

• Orders over £50: Free Standard UK Delivery
• Orders under £50: £4.99 Standard UK Delivery

Working days exclude weekends and UK bank holidays.

Delivery timeframes are estimates and may occasionally be affected by circumstances outside our reasonable control.

We will take reasonable steps to ensure that orders are delivered within the stated or agreed timeframe. Where applicable law provides additional rights relating to delivery, those rights will continue to apply.

For further information, please refer to our Ordering & Delivery Information page.

8. Order Changes

If you need to change your order, including the delivery address, size, colour or another order detail, please contact us as soon as possible.

We will make reasonable efforts to accommodate requested changes where possible.

However, an order may not be able to be changed once it has entered processing or has been dispatched.

9. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Where an order has not yet been dispatched, we will try to process the cancellation.

Once an order has been dispatched, it may no longer be possible to stop the shipment. Eligible products may instead be returned in accordance with our Returns and Refund Policy.

Certain products, including personalised or custom-made products, may be subject to exceptions to cancellation rights where permitted by applicable law.

Please refer to our Order Cancellation Policy for further details.

Nothing in this section affects your statutory rights.

10. Returns and Refunds

Eligible items may be returned in accordance with our Returns and Refund Policy.

For eligible change-of-mind returns, customers should contact us within 14 days of receiving the order.

Products must meet the applicable return conditions described in our Returns and Refund Policy.

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

All prices displayed on PoshasYou.com are shown in British Pounds Sterling (GBP) unless otherwise stated.

The applicable product price will normally be the price displayed when you place your order, subject to correction of any obvious pricing error.

Any applicable delivery charges will be displayed before you complete your purchase.

We may change product prices, promotions or discounts from time to time. Price changes will not normally affect orders that have already been accepted.

If an obvious pricing error occurs and an order has been placed at an incorrect price, we may contact you before fulfilling the order and provide you with the available options.

5. Placing an Order

To place an order through PoshasYou.com, you will generally need to:

1. Select the product you wish to purchase.
2. Select any applicable size, colour or variation.
3. Add the product to your shopping bag.
4. Proceed to checkout.
5. Provide accurate billing and delivery information.
6. Review your order and applicable delivery charges.
7. Select an available payment method.
8. Complete the payment process.

You are responsible for ensuring that the information provided during checkout is accurate and complete.

After placing an order, you will normally receive an order confirmation by email.

An order confirmation confirms that we have received your order. It does not necessarily mean that the order has been accepted if we are unable to fulfil it.

If we cannot fulfil an order, for example because a product has become unavailable, we will contact you and, where payment has already been taken, arrange an appropriate refund.

6. Payment

We accept the payment methods displayed at checkout.

Payments are processed through the payment service providers available on our website.

We do not store complete payment card details on our website.

You are responsible for ensuring that the payment and billing information you provide is accurate and that you are authorised to use the selected payment method.

Your payment may be subject to the terms and privacy policies of the relevant payment provider.

7. Delivery

We currently deliver to UK Mainland addresses only, unless otherwise stated on the website.

Our standard estimated delivery timeframe is:

5–15 working days

Our current standard delivery charges are:

• Orders over £50: Free Standard UK Delivery
• Orders under £50: £4.99 Standard UK Delivery

Working days exclude weekends and UK bank holidays.

Delivery timeframes are estimates and may occasionally be affected by circumstances outside our reasonable control.

We will take reasonable steps to ensure that orders are delivered within the stated or agreed timeframe. Where applicable law provides additional rights relating to delivery, those rights will continue to apply.

For further information, please refer to our Ordering & Delivery Information page.

8. Order Changes

If you need to change your order, including the delivery address, size, colour or another order detail, please contact us as soon as possible.

We will make reasonable efforts to accommodate requested changes where possible.

However, an order may not be able to be changed once it has entered processing or has been dispatched.

9. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Where an order has not yet been dispatched, we will try to process the cancellation.

Once an order has been dispatched, it may no longer be possible to stop the shipment. Eligible products may instead be returned in accordance with our Returns and Refund Policy.

Certain products, including personalised or custom-made products, may be subject to exceptions to cancellation rights where permitted by applicable law.

Please refer to our Order Cancellation Policy for further details.

Nothing in this section affects your statutory rights.

10. Returns and Refunds

Eligible items may be returned in accordance with our Returns and Refund Policy.

For eligible change-of-mind returns, customers should contact us within 14 days of receiving the order.

Products must meet the applicable return conditions described in our Returns and Refund Policy.

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

4. Prices

All prices displayed on PoshasYou.com are shown in British Pounds Sterling (GBP) unless otherwise stated.

The applicable product price will normally be the price displayed when you place your order, subject to correction of any obvious pricing error.

Any applicable delivery charges will be displayed before you complete your purchase.

We may change product prices, promotions or discounts from time to time. Price changes will not normally affect orders that have already been accepted.

If an obvious pricing error occurs and an order has been placed at an incorrect price, we may contact you before fulfilling the order and provide you with the available options.

5. Placing an Order

To place an order through PoshasYou.com, you will generally need to:

1. Select the product you wish to purchase.
2. Select any applicable size, colour or variation.
3. Add the product to your shopping bag.
4. Proceed to checkout.
5. Provide accurate billing and delivery information.
6. Review your order and applicable delivery charges.
7. Select an available payment method.
8. Complete the payment process.

You are responsible for ensuring that the information provided during checkout is accurate and complete.

After placing an order, you will normally receive an order confirmation by email.

An order confirmation confirms that we have received your order. It does not necessarily mean that the order has been accepted if we are unable to fulfil it.

If we cannot fulfil an order, for example because a product has become unavailable, we will contact you and, where payment has already been taken, arrange an appropriate refund.

6. Payment

We accept the payment methods displayed at checkout.

Payments are processed through the payment service providers available on our website.

We do not store complete payment card details on our website.

You are responsible for ensuring that the payment and billing information you provide is accurate and that you are authorised to use the selected payment method.

Your payment may be subject to the terms and privacy policies of the relevant payment provider.

7. Delivery

We currently deliver to UK Mainland addresses only, unless otherwise stated on the website.

Our standard estimated delivery timeframe is:

5–15 working days

Our current standard delivery charges are:

• Orders over £50: Free Standard UK Delivery
• Orders under £50: £4.99 Standard UK Delivery

Working days exclude weekends and UK bank holidays.

Delivery timeframes are estimates and may occasionally be affected by circumstances outside our reasonable control.

We will take reasonable steps to ensure that orders are delivered within the stated or agreed timeframe. Where applicable law provides additional rights relating to delivery, those rights will continue to apply.

For further information, please refer to our Ordering & Delivery Information page.

8. Order Changes

If you need to change your order, including the delivery address, size, colour or another order detail, please contact us as soon as possible.

We will make reasonable efforts to accommodate requested changes where possible.

However, an order may not be able to be changed once it has entered processing or has been dispatched.

9. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Where an order has not yet been dispatched, we will try to process the cancellation.

Once an order has been dispatched, it may no longer be possible to stop the shipment. Eligible products may instead be returned in accordance with our Returns and Refund Policy.

Certain products, including personalised or custom-made products, may be subject to exceptions to cancellation rights where permitted by applicable law.

Please refer to our Order Cancellation Policy for further details.

Nothing in this section affects your statutory rights.

10. Returns and Refunds

Eligible items may be returned in accordance with our Returns and Refund Policy.

For eligible change-of-mind returns, customers should contact us within 14 days of receiving the order.

Products must meet the applicable return conditions described in our Returns and Refund Policy.

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

We make reasonable efforts to ensure that product descriptions, images, colours, sizes, specifications, prices and availability displayed on our website are accurate and up to date.

However:

• Product images are provided for illustration purposes.
• Colours may appear slightly different depending on your device, monitor or screen settings.
• Product availability may change from time to time.
• Measurements and sizing information may vary between products and manufacturers.

If we identify a material error in a product description, price, availability or other important information after you have placed an order, we will contact you and explain the available options.

Nothing in this section limits your statutory rights where a product is faulty, not as described or otherwise does not meet the requirements of applicable UK consumer law.

4. Prices

All prices displayed on PoshasYou.com are shown in British Pounds Sterling (GBP) unless otherwise stated.

The applicable product price will normally be the price displayed when you place your order, subject to correction of any obvious pricing error.

Any applicable delivery charges will be displayed before you complete your purchase.

We may change product prices, promotions or discounts from time to time. Price changes will not normally affect orders that have already been accepted.

If an obvious pricing error occurs and an order has been placed at an incorrect price, we may contact you before fulfilling the order and provide you with the available options.

5. Placing an Order

To place an order through PoshasYou.com, you will generally need to:

1. Select the product you wish to purchase.
2. Select any applicable size, colour or variation.
3. Add the product to your shopping bag.
4. Proceed to checkout.
5. Provide accurate billing and delivery information.
6. Review your order and applicable delivery charges.
7. Select an available payment method.
8. Complete the payment process.

You are responsible for ensuring that the information provided during checkout is accurate and complete.

After placing an order, you will normally receive an order confirmation by email.

An order confirmation confirms that we have received your order. It does not necessarily mean that the order has been accepted if we are unable to fulfil it.

If we cannot fulfil an order, for example because a product has become unavailable, we will contact you and, where payment has already been taken, arrange an appropriate refund.

6. Payment

We accept the payment methods displayed at checkout.

Payments are processed through the payment service providers available on our website.

We do not store complete payment card details on our website.

You are responsible for ensuring that the payment and billing information you provide is accurate and that you are authorised to use the selected payment method.

Your payment may be subject to the terms and privacy policies of the relevant payment provider.

7. Delivery

We currently deliver to UK Mainland addresses only, unless otherwise stated on the website.

Our standard estimated delivery timeframe is:

5–15 working days

Our current standard delivery charges are:

• Orders over £50: Free Standard UK Delivery
• Orders under £50: £4.99 Standard UK Delivery

Working days exclude weekends and UK bank holidays.

Delivery timeframes are estimates and may occasionally be affected by circumstances outside our reasonable control.

We will take reasonable steps to ensure that orders are delivered within the stated or agreed timeframe. Where applicable law provides additional rights relating to delivery, those rights will continue to apply.

For further information, please refer to our Ordering & Delivery Information page.

8. Order Changes

If you need to change your order, including the delivery address, size, colour or another order detail, please contact us as soon as possible.

We will make reasonable efforts to accommodate requested changes where possible.

However, an order may not be able to be changed once it has entered processing or has been dispatched.

9. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Where an order has not yet been dispatched, we will try to process the cancellation.

Once an order has been dispatched, it may no longer be possible to stop the shipment. Eligible products may instead be returned in accordance with our Returns and Refund Policy.

Certain products, including personalised or custom-made products, may be subject to exceptions to cancellation rights where permitted by applicable law.

Please refer to our Order Cancellation Policy for further details.

Nothing in this section affects your statutory rights.

10. Returns and Refunds

Eligible items may be returned in accordance with our Returns and Refund Policy.

For eligible change-of-mind returns, customers should contact us within 14 days of receiving the order.

Products must meet the applicable return conditions described in our Returns and Refund Policy.

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, colours, sizes, specifications, prices and availability displayed on our website are accurate and up to date.

However:

• Product images are provided for illustration purposes.
• Colours may appear slightly different depending on your device, monitor or screen settings.
• Product availability may change from time to time.
• Measurements and sizing information may vary between products and manufacturers.

If we identify a material error in a product description, price, availability or other important information after you have placed an order, we will contact you and explain the available options.

Nothing in this section limits your statutory rights where a product is faulty, not as described or otherwise does not meet the requirements of applicable UK consumer law.

4. Prices

All prices displayed on PoshasYou.com are shown in British Pounds Sterling (GBP) unless otherwise stated.

The applicable product price will normally be the price displayed when you place your order, subject to correction of any obvious pricing error.

Any applicable delivery charges will be displayed before you complete your purchase.

We may change product prices, promotions or discounts from time to time. Price changes will not normally affect orders that have already been accepted.

If an obvious pricing error occurs and an order has been placed at an incorrect price, we may contact you before fulfilling the order and provide you with the available options.

5. Placing an Order

To place an order through PoshasYou.com, you will generally need to:

1. Select the product you wish to purchase.
2. Select any applicable size, colour or variation.
3. Add the product to your shopping bag.
4. Proceed to checkout.
5. Provide accurate billing and delivery information.
6. Review your order and applicable delivery charges.
7. Select an available payment method.
8. Complete the payment process.

You are responsible for ensuring that the information provided during checkout is accurate and complete.

After placing an order, you will normally receive an order confirmation by email.

An order confirmation confirms that we have received your order. It does not necessarily mean that the order has been accepted if we are unable to fulfil it.

If we cannot fulfil an order, for example because a product has become unavailable, we will contact you and, where payment has already been taken, arrange an appropriate refund.

6. Payment

We accept the payment methods displayed at checkout.

Payments are processed through the payment service providers available on our website.

We do not store complete payment card details on our website.

You are responsible for ensuring that the payment and billing information you provide is accurate and that you are authorised to use the selected payment method.

Your payment may be subject to the terms and privacy policies of the relevant payment provider.

7. Delivery

We currently deliver to UK Mainland addresses only, unless otherwise stated on the website.

Our standard estimated delivery timeframe is:

5–15 working days

Our current standard delivery charges are:

• Orders over £50: Free Standard UK Delivery
• Orders under £50: £4.99 Standard UK Delivery

Working days exclude weekends and UK bank holidays.

Delivery timeframes are estimates and may occasionally be affected by circumstances outside our reasonable control.

We will take reasonable steps to ensure that orders are delivered within the stated or agreed timeframe. Where applicable law provides additional rights relating to delivery, those rights will continue to apply.

For further information, please refer to our Ordering & Delivery Information page.

8. Order Changes

If you need to change your order, including the delivery address, size, colour or another order detail, please contact us as soon as possible.

We will make reasonable efforts to accommodate requested changes where possible.

However, an order may not be able to be changed once it has entered processing or has been dispatched.

9. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Where an order has not yet been dispatched, we will try to process the cancellation.

Once an order has been dispatched, it may no longer be possible to stop the shipment. Eligible products may instead be returned in accordance with our Returns and Refund Policy.

Certain products, including personalised or custom-made products, may be subject to exceptions to cancellation rights where permitted by applicable law.

Please refer to our Order Cancellation Policy for further details.

Nothing in this section affects your statutory rights.

10. Returns and Refunds

Eligible items may be returned in accordance with our Returns and Refund Policy.

For eligible change-of-mind returns, customers should contact us within 14 days of receiving the order.

Products must meet the applicable return conditions described in our Returns and Refund Policy.

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

You agree to use PoshasYou.com only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

• Use the website for fraudulent, unlawful or unauthorised purposes.
• Attempt to gain unauthorised access to our website, systems or accounts.
• Interfere with the security, operation or availability of the website.
• Introduce viruses, malware or other harmful technology.
• Use false, misleading or inaccurate information when placing an order.
• Copy, reproduce or commercially exploit our website content without permission.
• Infringe our intellectual property rights or the rights of third parties.

We reserve the right to restrict or suspend access to our website where reasonably necessary for security, maintenance, fraud prevention or legal compliance.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, colours, sizes, specifications, prices and availability displayed on our website are accurate and up to date.

However:

• Product images are provided for illustration purposes.
• Colours may appear slightly different depending on your device, monitor or screen settings.
• Product availability may change from time to time.
• Measurements and sizing information may vary between products and manufacturers.

If we identify a material error in a product description, price, availability or other important information after you have placed an order, we will contact you and explain the available options.

Nothing in this section limits your statutory rights where a product is faulty, not as described or otherwise does not meet the requirements of applicable UK consumer law.

4. Prices

All prices displayed on PoshasYou.com are shown in British Pounds Sterling (GBP) unless otherwise stated.

The applicable product price will normally be the price displayed when you place your order, subject to correction of any obvious pricing error.

Any applicable delivery charges will be displayed before you complete your purchase.

We may change product prices, promotions or discounts from time to time. Price changes will not normally affect orders that have already been accepted.

If an obvious pricing error occurs and an order has been placed at an incorrect price, we may contact you before fulfilling the order and provide you with the available options.

5. Placing an Order

To place an order through PoshasYou.com, you will generally need to:

1. Select the product you wish to purchase.
2. Select any applicable size, colour or variation.
3. Add the product to your shopping bag.
4. Proceed to checkout.
5. Provide accurate billing and delivery information.
6. Review your order and applicable delivery charges.
7. Select an available payment method.
8. Complete the payment process.

You are responsible for ensuring that the information provided during checkout is accurate and complete.

After placing an order, you will normally receive an order confirmation by email.

An order confirmation confirms that we have received your order. It does not necessarily mean that the order has been accepted if we are unable to fulfil it.

If we cannot fulfil an order, for example because a product has become unavailable, we will contact you and, where payment has already been taken, arrange an appropriate refund.

6. Payment

We accept the payment methods displayed at checkout.

Payments are processed through the payment service providers available on our website.

We do not store complete payment card details on our website.

You are responsible for ensuring that the payment and billing information you provide is accurate and that you are authorised to use the selected payment method.

Your payment may be subject to the terms and privacy policies of the relevant payment provider.

7. Delivery

We currently deliver to UK Mainland addresses only, unless otherwise stated on the website.

Our standard estimated delivery timeframe is:

5–15 working days

Our current standard delivery charges are:

• Orders over £50: Free Standard UK Delivery
• Orders under £50: £4.99 Standard UK Delivery

Working days exclude weekends and UK bank holidays.

Delivery timeframes are estimates and may occasionally be affected by circumstances outside our reasonable control.

We will take reasonable steps to ensure that orders are delivered within the stated or agreed timeframe. Where applicable law provides additional rights relating to delivery, those rights will continue to apply.

For further information, please refer to our Ordering & Delivery Information page.

8. Order Changes

If you need to change your order, including the delivery address, size, colour or another order detail, please contact us as soon as possible.

We will make reasonable efforts to accommodate requested changes where possible.

However, an order may not be able to be changed once it has entered processing or has been dispatched.

9. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Where an order has not yet been dispatched, we will try to process the cancellation.

Once an order has been dispatched, it may no longer be possible to stop the shipment. Eligible products may instead be returned in accordance with our Returns and Refund Policy.

Certain products, including personalised or custom-made products, may be subject to exceptions to cancellation rights where permitted by applicable law.

Please refer to our Order Cancellation Policy for further details.

Nothing in this section affects your statutory rights.

10. Returns and Refunds

Eligible items may be returned in accordance with our Returns and Refund Policy.

For eligible change-of-mind returns, customers should contact us within 14 days of receiving the order.

Products must meet the applicable return conditions described in our Returns and Refund Policy.

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

2. Using Our Website

You agree to use PoshasYou.com only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

• Use the website for fraudulent, unlawful or unauthorised purposes.
• Attempt to gain unauthorised access to our website, systems or accounts.
• Interfere with the security, operation or availability of the website.
• Introduce viruses, malware or other harmful technology.
• Use false, misleading or inaccurate information when placing an order.
• Copy, reproduce or commercially exploit our website content without permission.
• Infringe our intellectual property rights or the rights of third parties.

We reserve the right to restrict or suspend access to our website where reasonably necessary for security, maintenance, fraud prevention or legal compliance.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, colours, sizes, specifications, prices and availability displayed on our website are accurate and up to date.

However:

• Product images are provided for illustration purposes.
• Colours may appear slightly different depending on your device, monitor or screen settings.
• Product availability may change from time to time.
• Measurements and sizing information may vary between products and manufacturers.

If we identify a material error in a product description, price, availability or other important information after you have placed an order, we will contact you and explain the available options.

Nothing in this section limits your statutory rights where a product is faulty, not as described or otherwise does not meet the requirements of applicable UK consumer law.

4. Prices

All prices displayed on PoshasYou.com are shown in British Pounds Sterling (GBP) unless otherwise stated.

The applicable product price will normally be the price displayed when you place your order, subject to correction of any obvious pricing error.

Any applicable delivery charges will be displayed before you complete your purchase.

We may change product prices, promotions or discounts from time to time. Price changes will not normally affect orders that have already been accepted.

If an obvious pricing error occurs and an order has been placed at an incorrect price, we may contact you before fulfilling the order and provide you with the available options.

5. Placing an Order

To place an order through PoshasYou.com, you will generally need to:

1. Select the product you wish to purchase.
2. Select any applicable size, colour or variation.
3. Add the product to your shopping bag.
4. Proceed to checkout.
5. Provide accurate billing and delivery information.
6. Review your order and applicable delivery charges.
7. Select an available payment method.
8. Complete the payment process.

You are responsible for ensuring that the information provided during checkout is accurate and complete.

After placing an order, you will normally receive an order confirmation by email.

An order confirmation confirms that we have received your order. It does not necessarily mean that the order has been accepted if we are unable to fulfil it.

If we cannot fulfil an order, for example because a product has become unavailable, we will contact you and, where payment has already been taken, arrange an appropriate refund.

6. Payment

We accept the payment methods displayed at checkout.

Payments are processed through the payment service providers available on our website.

We do not store complete payment card details on our website.

You are responsible for ensuring that the payment and billing information you provide is accurate and that you are authorised to use the selected payment method.

Your payment may be subject to the terms and privacy policies of the relevant payment provider.

7. Delivery

We currently deliver to UK Mainland addresses only, unless otherwise stated on the website.

Our standard estimated delivery timeframe is:

5–15 working days

Our current standard delivery charges are:

• Orders over £50: Free Standard UK Delivery
• Orders under £50: £4.99 Standard UK Delivery

Working days exclude weekends and UK bank holidays.

Delivery timeframes are estimates and may occasionally be affected by circumstances outside our reasonable control.

We will take reasonable steps to ensure that orders are delivered within the stated or agreed timeframe. Where applicable law provides additional rights relating to delivery, those rights will continue to apply.

For further information, please refer to our Ordering & Delivery Information page.

8. Order Changes

If you need to change your order, including the delivery address, size, colour or another order detail, please contact us as soon as possible.

We will make reasonable efforts to accommodate requested changes where possible.

However, an order may not be able to be changed once it has entered processing or has been dispatched.

9. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Where an order has not yet been dispatched, we will try to process the cancellation.

Once an order has been dispatched, it may no longer be possible to stop the shipment. Eligible products may instead be returned in accordance with our Returns and Refund Policy.

Certain products, including personalised or custom-made products, may be subject to exceptions to cancellation rights where permitted by applicable law.

Please refer to our Order Cancellation Policy for further details.

Nothing in this section affects your statutory rights.

10. Returns and Refunds

Eligible items may be returned in accordance with our Returns and Refund Policy.

For eligible change-of-mind returns, customers should contact us within 14 days of receiving the order.

Products must meet the applicable return conditions described in our Returns and Refund Policy.

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

PoshasYou.com is an online clothing and fashion retailer offering products including women’s fashion, men’s fashion, children’s clothing, footwear, bags, accessories, gifts and other fashion-related products through our website.

Website: PoshasYou.com
Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)

Business Address:
Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

2. Using Our Website

You agree to use PoshasYou.com only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

• Use the website for fraudulent, unlawful or unauthorised purposes.
• Attempt to gain unauthorised access to our website, systems or accounts.
• Interfere with the security, operation or availability of the website.
• Introduce viruses, malware or other harmful technology.
• Use false, misleading or inaccurate information when placing an order.
• Copy, reproduce or commercially exploit our website content without permission.
• Infringe our intellectual property rights or the rights of third parties.

We reserve the right to restrict or suspend access to our website where reasonably necessary for security, maintenance, fraud prevention or legal compliance.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, colours, sizes, specifications, prices and availability displayed on our website are accurate and up to date.

However:

• Product images are provided for illustration purposes.
• Colours may appear slightly different depending on your device, monitor or screen settings.
• Product availability may change from time to time.
• Measurements and sizing information may vary between products and manufacturers.

If we identify a material error in a product description, price, availability or other important information after you have placed an order, we will contact you and explain the available options.

Nothing in this section limits your statutory rights where a product is faulty, not as described or otherwise does not meet the requirements of applicable UK consumer law.

4. Prices

All prices displayed on PoshasYou.com are shown in British Pounds Sterling (GBP) unless otherwise stated.

The applicable product price will normally be the price displayed when you place your order, subject to correction of any obvious pricing error.

Any applicable delivery charges will be displayed before you complete your purchase.

We may change product prices, promotions or discounts from time to time. Price changes will not normally affect orders that have already been accepted.

If an obvious pricing error occurs and an order has been placed at an incorrect price, we may contact you before fulfilling the order and provide you with the available options.

5. Placing an Order

To place an order through PoshasYou.com, you will generally need to:

1. Select the product you wish to purchase.
2. Select any applicable size, colour or variation.
3. Add the product to your shopping bag.
4. Proceed to checkout.
5. Provide accurate billing and delivery information.
6. Review your order and applicable delivery charges.
7. Select an available payment method.
8. Complete the payment process.

You are responsible for ensuring that the information provided during checkout is accurate and complete.

After placing an order, you will normally receive an order confirmation by email.

An order confirmation confirms that we have received your order. It does not necessarily mean that the order has been accepted if we are unable to fulfil it.

If we cannot fulfil an order, for example because a product has become unavailable, we will contact you and, where payment has already been taken, arrange an appropriate refund.

6. Payment

We accept the payment methods displayed at checkout.

Payments are processed through the payment service providers available on our website.

We do not store complete payment card details on our website.

You are responsible for ensuring that the payment and billing information you provide is accurate and that you are authorised to use the selected payment method.

Your payment may be subject to the terms and privacy policies of the relevant payment provider.

7. Delivery

We currently deliver to UK Mainland addresses only, unless otherwise stated on the website.

Our standard estimated delivery timeframe is:

5–15 working days

Our current standard delivery charges are:

• Orders over £50: Free Standard UK Delivery
• Orders under £50: £4.99 Standard UK Delivery

Working days exclude weekends and UK bank holidays.

Delivery timeframes are estimates and may occasionally be affected by circumstances outside our reasonable control.

We will take reasonable steps to ensure that orders are delivered within the stated or agreed timeframe. Where applicable law provides additional rights relating to delivery, those rights will continue to apply.

For further information, please refer to our Ordering & Delivery Information page.

8. Order Changes

If you need to change your order, including the delivery address, size, colour or another order detail, please contact us as soon as possible.

We will make reasonable efforts to accommodate requested changes where possible.

However, an order may not be able to be changed once it has entered processing or has been dispatched.

9. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Where an order has not yet been dispatched, we will try to process the cancellation.

Once an order has been dispatched, it may no longer be possible to stop the shipment. Eligible products may instead be returned in accordance with our Returns and Refund Policy.

Certain products, including personalised or custom-made products, may be subject to exceptions to cancellation rights where permitted by applicable law.

Please refer to our Order Cancellation Policy for further details.

Nothing in this section affects your statutory rights.

10. Returns and Refunds

Eligible items may be returned in accordance with our Returns and Refund Policy.

For eligible change-of-mind returns, customers should contact us within 14 days of receiving the order.

Products must meet the applicable return conditions described in our Returns and Refund Policy.

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

1. About Us

PoshasYou.com is an online clothing and fashion retailer offering products including women’s fashion, men’s fashion, children’s clothing, footwear, bags, accessories, gifts and other fashion-related products through our website.

Website: PoshasYou.com
Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)

Business Address:
Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

2. Using Our Website

You agree to use PoshasYou.com only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

• Use the website for fraudulent, unlawful or unauthorised purposes.
• Attempt to gain unauthorised access to our website, systems or accounts.
• Interfere with the security, operation or availability of the website.
• Introduce viruses, malware or other harmful technology.
• Use false, misleading or inaccurate information when placing an order.
• Copy, reproduce or commercially exploit our website content without permission.
• Infringe our intellectual property rights or the rights of third parties.

We reserve the right to restrict or suspend access to our website where reasonably necessary for security, maintenance, fraud prevention or legal compliance.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, colours, sizes, specifications, prices and availability displayed on our website are accurate and up to date.

However:

• Product images are provided for illustration purposes.
• Colours may appear slightly different depending on your device, monitor or screen settings.
• Product availability may change from time to time.
• Measurements and sizing information may vary between products and manufacturers.

If we identify a material error in a product description, price, availability or other important information after you have placed an order, we will contact you and explain the available options.

Nothing in this section limits your statutory rights where a product is faulty, not as described or otherwise does not meet the requirements of applicable UK consumer law.

4. Prices

All prices displayed on PoshasYou.com are shown in British Pounds Sterling (GBP) unless otherwise stated.

The applicable product price will normally be the price displayed when you place your order, subject to correction of any obvious pricing error.

Any applicable delivery charges will be displayed before you complete your purchase.

We may change product prices, promotions or discounts from time to time. Price changes will not normally affect orders that have already been accepted.

If an obvious pricing error occurs and an order has been placed at an incorrect price, we may contact you before fulfilling the order and provide you with the available options.

5. Placing an Order

To place an order through PoshasYou.com, you will generally need to:

1. Select the product you wish to purchase.
2. Select any applicable size, colour or variation.
3. Add the product to your shopping bag.
4. Proceed to checkout.
5. Provide accurate billing and delivery information.
6. Review your order and applicable delivery charges.
7. Select an available payment method.
8. Complete the payment process.

You are responsible for ensuring that the information provided during checkout is accurate and complete.

After placing an order, you will normally receive an order confirmation by email.

An order confirmation confirms that we have received your order. It does not necessarily mean that the order has been accepted if we are unable to fulfil it.

If we cannot fulfil an order, for example because a product has become unavailable, we will contact you and, where payment has already been taken, arrange an appropriate refund.

6. Payment

We accept the payment methods displayed at checkout.

Payments are processed through the payment service providers available on our website.

We do not store complete payment card details on our website.

You are responsible for ensuring that the payment and billing information you provide is accurate and that you are authorised to use the selected payment method.

Your payment may be subject to the terms and privacy policies of the relevant payment provider.

7. Delivery

We currently deliver to UK Mainland addresses only, unless otherwise stated on the website.

Our standard estimated delivery timeframe is:

5–15 working days

Our current standard delivery charges are:

• Orders over £50: Free Standard UK Delivery
• Orders under £50: £4.99 Standard UK Delivery

Working days exclude weekends and UK bank holidays.

Delivery timeframes are estimates and may occasionally be affected by circumstances outside our reasonable control.

We will take reasonable steps to ensure that orders are delivered within the stated or agreed timeframe. Where applicable law provides additional rights relating to delivery, those rights will continue to apply.

For further information, please refer to our Ordering & Delivery Information page.

8. Order Changes

If you need to change your order, including the delivery address, size, colour or another order detail, please contact us as soon as possible.

We will make reasonable efforts to accommodate requested changes where possible.

However, an order may not be able to be changed once it has entered processing or has been dispatched.

9. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Where an order has not yet been dispatched, we will try to process the cancellation.

Once an order has been dispatched, it may no longer be possible to stop the shipment. Eligible products may instead be returned in accordance with our Returns and Refund Policy.

Certain products, including personalised or custom-made products, may be subject to exceptions to cancellation rights where permitted by applicable law.

Please refer to our Order Cancellation Policy for further details.

Nothing in this section affects your statutory rights.

10. Returns and Refunds

Eligible items may be returned in accordance with our Returns and Refund Policy.

For eligible change-of-mind returns, customers should contact us within 14 days of receiving the order.

Products must meet the applicable return conditions described in our Returns and Refund Policy.

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

[/vc_column_text][/vc_column][/vc_row]

Welcome to PoshasYou.com. These Terms & Conditions govern your use of our website and apply to purchases made through our online store.

Please read these Terms & Conditions carefully before using our website or placing an order. By accessing our website or placing an order with us, you agree to be bound by these Terms & Conditions.

These Terms & Conditions do not affect any statutory rights you may have under applicable UK consumer protection law.

1. About Us

PoshasYou.com is an online clothing and fashion retailer offering products including women’s fashion, men’s fashion, children’s clothing, footwear, bags, accessories, gifts and other fashion-related products through our website.

Website: PoshasYou.com
Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)

Business Address:
Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

2. Using Our Website

You agree to use PoshasYou.com only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

• Use the website for fraudulent, unlawful or unauthorised purposes.
• Attempt to gain unauthorised access to our website, systems or accounts.
• Interfere with the security, operation or availability of the website.
• Introduce viruses, malware or other harmful technology.
• Use false, misleading or inaccurate information when placing an order.
• Copy, reproduce or commercially exploit our website content without permission.
• Infringe our intellectual property rights or the rights of third parties.

We reserve the right to restrict or suspend access to our website where reasonably necessary for security, maintenance, fraud prevention or legal compliance.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, colours, sizes, specifications, prices and availability displayed on our website are accurate and up to date.

However:

• Product images are provided for illustration purposes.
• Colours may appear slightly different depending on your device, monitor or screen settings.
• Product availability may change from time to time.
• Measurements and sizing information may vary between products and manufacturers.

If we identify a material error in a product description, price, availability or other important information after you have placed an order, we will contact you and explain the available options.

Nothing in this section limits your statutory rights where a product is faulty, not as described or otherwise does not meet the requirements of applicable UK consumer law.

4. Prices

All prices displayed on PoshasYou.com are shown in British Pounds Sterling (GBP) unless otherwise stated.

The applicable product price will normally be the price displayed when you place your order, subject to correction of any obvious pricing error.

Any applicable delivery charges will be displayed before you complete your purchase.

We may change product prices, promotions or discounts from time to time. Price changes will not normally affect orders that have already been accepted.

If an obvious pricing error occurs and an order has been placed at an incorrect price, we may contact you before fulfilling the order and provide you with the available options.

5. Placing an Order

To place an order through PoshasYou.com, you will generally need to:

1. Select the product you wish to purchase.
2. Select any applicable size, colour or variation.
3. Add the product to your shopping bag.
4. Proceed to checkout.
5. Provide accurate billing and delivery information.
6. Review your order and applicable delivery charges.
7. Select an available payment method.
8. Complete the payment process.

You are responsible for ensuring that the information provided during checkout is accurate and complete.

After placing an order, you will normally receive an order confirmation by email.

An order confirmation confirms that we have received your order. It does not necessarily mean that the order has been accepted if we are unable to fulfil it.

If we cannot fulfil an order, for example because a product has become unavailable, we will contact you and, where payment has already been taken, arrange an appropriate refund.

6. Payment

We accept the payment methods displayed at checkout.

Payments are processed through the payment service providers available on our website.

We do not store complete payment card details on our website.

You are responsible for ensuring that the payment and billing information you provide is accurate and that you are authorised to use the selected payment method.

Your payment may be subject to the terms and privacy policies of the relevant payment provider.

7. Delivery

We currently deliver to UK Mainland addresses only, unless otherwise stated on the website.

Our standard estimated delivery timeframe is:

5–15 working days

Our current standard delivery charges are:

• Orders over £50: Free Standard UK Delivery
• Orders under £50: £4.99 Standard UK Delivery

Working days exclude weekends and UK bank holidays.

Delivery timeframes are estimates and may occasionally be affected by circumstances outside our reasonable control.

We will take reasonable steps to ensure that orders are delivered within the stated or agreed timeframe. Where applicable law provides additional rights relating to delivery, those rights will continue to apply.

For further information, please refer to our Ordering & Delivery Information page.

8. Order Changes

If you need to change your order, including the delivery address, size, colour or another order detail, please contact us as soon as possible.

We will make reasonable efforts to accommodate requested changes where possible.

However, an order may not be able to be changed once it has entered processing or has been dispatched.

9. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Where an order has not yet been dispatched, we will try to process the cancellation.

Once an order has been dispatched, it may no longer be possible to stop the shipment. Eligible products may instead be returned in accordance with our Returns and Refund Policy.

Certain products, including personalised or custom-made products, may be subject to exceptions to cancellation rights where permitted by applicable law.

Please refer to our Order Cancellation Policy for further details.

Nothing in this section affects your statutory rights.

10. Returns and Refunds

Eligible items may be returned in accordance with our Returns and Refund Policy.

For eligible change-of-mind returns, customers should contact us within 14 days of receiving the order.

Products must meet the applicable return conditions described in our Returns and Refund Policy.

Certain products may be excluded from change-of-mind returns where an applicable legal exception applies, including certain personalised products and certain sealed hygiene-sensitive products after the seal has been broken.

Your statutory rights relating to faulty, damaged, incorrect, or misdescribed products are not affected.

Please read our Returns and Refund Policy before requesting a return.

11. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at [email protected].

Please provide your order number, details of the issue, and photographs where appropriate.

We will review the matter and provide an appropriate remedy in accordance with applicable UK consumer law.

12. Product Availability

All orders are subject to product availability.

Although we make reasonable efforts to maintain accurate availability information, a product may become unavailable between the time you place an order and the time we process it.

If a product becomes unavailable after you place an order, we will contact you.

If we are unable to supply the product and payment has already been taken, we will arrange an appropriate refund.

13. Promotions and Discount Codes

From time to time, PoshasYou.com may offer sales, promotional offers or discount codes.

Promotions may be subject to additional conditions, including:

• A specified validity period
• Minimum order values
• Product or category exclusions
• Usage limits
• Customer eligibility requirements

Any applicable promotional conditions will be displayed with the relevant offer.

Unless otherwise stated, discount codes cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights customers may already have in relation to orders placed using the promotion.

14. Intellectual Property

The content and materials available on PoshasYou.com, including but not limited to:

• Website text
• Product descriptions
• Original graphics
• Website design and layout
• Logos and branding
• Photographs and images
• Other original website materials

are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You must not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate permission.

Third-party trademarks, brand names, product images, and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, advertising platforms and social media services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of independent third-party websites.

You should review the relevant third party’s terms and privacy policy before using their services or providing information to them.

16. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

By using our website, you should review these policies to understand how personal information and cookies may be collected and used.

17. Our Responsibility

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Nothing in these Terms & Conditions limits or removes your statutory consumer rights.

We are not responsible for losses or delays caused by circumstances outside our reasonable control, except where applicable law provides otherwise.

We will not seek to exclude responsibility for matters that cannot legally be excluded, including applicable liability relating to faulty or misdescribed goods, death or personal injury caused by negligence, fraud, or other liability that cannot legally be limited.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable legal requirements.

We will publish the latest version on this page with the updated date.

Changes will not remove rights that you already have in relation to orders placed before the changes where applicable law protects those rights.

19. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms & Conditions affects any rights you may have under applicable UK consumer protection law.

Our consumer terms are intended to be fair and transparent and not to exclude rights that cannot legally be excluded. UK consumer contracts must comply with fairness requirements, and unfair terms may not be enforceable.

20. Contact Us

If you have questions about these Terms and Conditions, an order, or our services, please contact us:

Email: [email protected]
Phone: +44 7936 047898
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address: Flat 29, Orchid Gardens, Hounslow, England, TW3 3JJ, United Kingdom

You can also contact us through our Contact Us page.

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